3 Lessons I Learned from a Multi-Billion-Dollar Company
3 Lessons I Learned from a Multi-Billion-Dollar Company Founder In business, it’s not just about the products or services we offer—it's about the relationships we build. Jim McCann, founder of 1-800-Flowers, shares a powerful story from his journey, one that goes beyond building a multi-billion-dollar company.
It’s about connecting with people at every level. Here are the 3 key lessons I learned from Jim’s experience:
1. Embrace Change: Jim’s company didn’t just adapt to the digital age, they led it—becoming a pioneer in using 800 numbers and later, the internet, to connect with customers in ways no one thought was possible.
2. Culture is Everything: From his roots in family businesses to his latest venture, Smile Farms, Jim emphasizes the importance of creating a culture that goes beyond transactions and focuses on building real, meaningful relationships.
3. Tech and Human Connection: While Jim has embraced AI and cutting-edge tech, he recognizes that human relationships—the ability to show empathy, build trust, and help people connect—are irreplaceable.
The key takeaway? Relationships are at the heart of everything—whether you're building a business, a product, or a life worth living.
🚀 LIBERTY VENTURES
Liberty Ventures is an ecosystem of purpose-driven investors and entrepreneurs aligned on advancing a free and prosperous future. Join our Angel Investor Network or apply with your startup here: https://www.libertyventures.xyz/inves...
🔗 CONNECT WITH JIM
👥 Linkedin - / jim1800flowers
🐦 X - https://x.com/jim1800flowers
🌐 Website - https://www.1800flowersinc.com/
🔗 CONNECT WITH ALEXANDER
👥 Linkedin - / mccobin
🐦 X - / amccobin
📸 Instagram - / mccobin
🎙 ABOUT THE PODCAST
The Liberty Ventures podcast explores entrepreneurship, investing, and liberty to empower you to create meaningful impact. Join Alexander McCobin as he interviews accomplished guests to uncover their strategies to overcome challenges, achieve growth, and leave a lasting legacy. Unlock the knowledge and motivation to make a difference, create freedom, and live your best life.